arwanagaming Banking: Deposit, Penarikan, dan Verifikasi Akun
This page covers the money operations your arwanagaming account supports — adding funds, requesting a withdrawal, and completing identity verification before your first payout. We accept GoPay, ShopeePay, and LinkAja as the primary local wallet rails, and each one is reachable from the Cashier section after you log in. Before you act, check which wallet is linked to your account: the Cashier page shows your available deposit channels and your current withdrawal route in separate tabs. If you are setting up for the first time, the verification step in the KYC section of your account must be completed before a withdrawal is released — this protects your balance.
Putting money into your account starts at the Cashier tab — there is no separate page to find. Once you are logged in, the deposit screen shows the wallet channels we currently support: GoPay, ShopeePay, and LinkAja. Each channel displays the account reference you transfer to and any minimum amount we have set for that method. Enter the exact amount you intend to send, then complete the transfer from your wallet app before the session timer expires. The reference code generated on our deposit screen is what ties your wallet transaction to your account credit — copy it carefully and include it in the transfer note field if your wallet app provides one.
Login dan Buka Kasir
Log in to your account and navigate to the Cashier tab. The deposit section is the first tab shown — you do not need to search for it.
Pilih Metode Pembayaran
Select GoPay, ShopeePay, or LinkAja from the available channel list. The screen shows the destination account reference and the minimum deposit amount for the method you choose.
Masukkan Jumlah dan Transfer
Enter the amount, copy the reference code displayed, then complete the transfer from your wallet app. Include the reference code in the transfer note field.
Konfirmasi Saldo Masuk
Return to your account dashboard to check that the balance has updated. If it has not changed within the window shown, contact support with your wallet receipt.
REQUESTING PAYOUT
Tarik Dana ke Wallet Kamu
Withdrawals are handled from the same Cashier section, under the Withdrawal tab. The payout route you can use depends on which wallet method is registered and verified on your account — we send funds only to a wallet that matches the name on your verified account identity. Start by confirming the withdrawal method shown in your account settings reflects the wallet you actively use. Enter the amount you want to withdraw; the screen shows any minimum or maximum that applies to the current method. Once you submit the request, a status label appears in your transaction history showing whether the request is pending, under review, or processed.
Buka Tab Penarikan di Kasir
After logging in, go to the Cashier section and select the Withdrawal tab. Confirm that the wallet method listed matches your registered and verified wallet.
Masukkan Jumlah Penarikan
Enter the withdrawal amount within the range shown on screen. The minimum and maximum for your selected method are displayed before you confirm.
Selesaikan Verifikasi
If your account has not yet completed KYC, the system will prompt you to verify identity before the withdrawal request is released. Complete those steps first.
Pantau Status di Riwayat
Check the transaction history tab for the current status of your request. If the status does not progress, raise a support ticket with the transaction ID from that history entry.
IDENTITY CHECK
Verifikasi Akun arwanagaming Kamu
Account verification — the KYC step — is what connects your identity to your registered wallet, and it is required before we can release any withdrawal. This is a protection we apply to every account: it stops anyone from requesting a payout to a wallet they do not own. You will find the verification section inside your account settings after login. The documents you need to provide are shown there based on the method you choose — typically a government-issued identity document alongside a photo matching that document. Once submitted, our team reviews the details and updates the account status.
Buka Pengaturan Akun
Log in and go to Account Settings. The verification section is listed there — follow the prompts to start the identity review process.
Siapkan Dokumen Identitas
Have a government-issued identity document ready. The screen specifies exactly which document types are accepted for your account region.
Upload dan Kirim
Upload the required files using the form shown in the verification section. Double-check that the name on the document matches the name on your registered wallet.
Pantau Status Verifikasi
The verification status — pending, under review, or confirmed — is visible in Account Settings at any time after submission. No action is needed while it is under review.
LOCAL PAYMENT RAILS
Metode Pembayaran yang Tersedia
Your arwanagaming account supports Indonesia-local wallet channels for both deposits and withdrawals. Each method listed below is accessible from the Cashier tab after login — choose the one that matches the active wallet on your phone. GoPay, ShopeePay, and LinkAja are integrated directly into the deposit flow, so you do not need a separate bank transfer step for wallet-to-account funding. The channel you select for deposits does not have to match the one you use for withdrawals, but the withdrawal destination must be a verified wallet registered under your account name. Check the Cashier tab for the current state of each method and any limits that apply — these are shown at the point of selection rather than published as a fixed schedule.
GoPay
Deposit and withdrawal via GoPay wallet. Select from the Cashier tab and follow the transfer reference shown on screen.
ShopeePay
ShopeePay is available as a deposit channel. Enter the reference code into your ShopeePay transfer to link the transaction to your account.
LinkAja
LinkAja users can fund an account directly from the wallet app. The Cashier screen displays the destination and minimum amount for this method.
TRANSACTION HISTORY
Cocokkan Catatan Wallet dengan Akun Kamu
Every deposit and withdrawal request on your arwanagaming account generates a record you can check from the transaction history tab in your dashboard. When a discrepancy appears — your wallet shows a deduction but the account balance has not changed — the reference code from the deposit screen is what you use to trace the movement. Keep a screenshot of the wallet receipt that includes the transfer timestamp and reference number: these two pieces of evidence are what our support team needs to locate the transaction on our side. Status labels in the history tab tell you whether a transaction is pending, completed, or flagged for review — check these before contacting support, because many apparent delays are already reflected in that status.
Kode Referensi
Every deposit instruction on the Cashier screen includes a unique reference code. Include this in your wallet transfer note — it is the key identifier that matches your payment to your account credit.
Label Status Transaksi
The history tab shows a status label for each transaction: pending, completed, or under review. Check this label before contacting support — it reflects the current processing state in real time.
Riwayat Akun di Dashboard
Your full transaction history is in the account dashboard after login. Filter by date or method to find a specific deposit or withdrawal entry without scrolling through all records.
Simpan Bukti Wallet
Keep your wallet receipt — screenshot with timestamp and amount — until the account history confirms the transaction is complete. This evidence is what support needs if a trace is required.
ACCOUNT SAFEGUARDS
Keamanan Transaksi dan Akun Kamu
The banking flow on arwanagaming is built around four layers of account protection that apply whether you are depositing via GoPay or requesting a withdrawal through LinkAja. We verify domain integrity so that the Cashier page you interact with is always the authorised one — always check that the address bar shows arwanagaming before entering any payment detail. Identity verification ties your withdrawal destination to your confirmed name, which means a payout cannot be redirected to an unregistered wallet. Wallet ownership checks during the KYC process confirm that the account name matches the wallet holder, closing a common avenue for unauthorised access.
Domain Check
Always confirm the address bar shows arwanagaming before entering wallet details or confirming a transfer. The correct domain is the first check before any banking action on the account.
Verifikasi Identitas
KYC connects your legal identity to your account. This step ensures that withdrawal requests are only processed to wallets registered under your verified name — protecting your balance from unauthorised claims.
Kepemilikan Wallet
We match the wallet name against your verified account identity before approving a withdrawal destination. If the names do not align, the payout is held until the discrepancy is resolved through support.
Jalur Support Tersedia
The support contact route is listed in your account settings. For any banking concern — delayed deposit, pending withdrawal or verification query — reach out with your account ID and the transaction reference from your history tab.
BANKING QUESTIONS
Pertanyaan Umum Seputar Transaksi
These questions come from real account situations — deposits that need a reference, withdrawals waiting on verification, and wallet mismatches caught before a payout is requested. If your question is not answered here, the support channel in your account settings is the right place to raise it with a specific transaction ID.
Which wallets can I use to deposit into my arwanagaming account?
GoPay, ShopeePay, and LinkAja are the local wallet channels available in the Cashier section. Each one is listed with its transfer reference and minimum amount at the point of selection after you log in.
What is the minimum deposit amount on arwanagaming?
The minimum for each wallet method is displayed on the deposit screen when you select that channel in the Cashier tab. We do not publish a single fixed figure here because it can differ by method — check at the point of selection.
Why has my deposit not appeared in my account balance yet?
Check the transaction history tab first — a status label there shows whether the credit is pending or completed. If the status shows no movement, contact support with your wallet receipt and the reference code you used in the transfer.
Do I need to complete KYC before I can withdraw?
Yes. Identity verification must be confirmed before any withdrawal is released. The KYC section is in your account settings — submitting your documents early avoids delays when you later request a payout.
Can I withdraw to a different wallet than the one I used to deposit?
The withdrawal destination must be a verified wallet registered under your account name. It does not have to be the same channel you used to deposit, but it must pass the wallet-ownership check completed during KYC.
What should I do if my withdrawal status stays on pending for a long time?
Open the transaction history tab and copy the transaction ID shown for that request. Then contact our support team through the channel in your account settings and include that ID — it lets us locate and update the request without delay.
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